Privacy Policy

Diva Clinic (“we”, “us”, “our”) operates divaclinic.ae and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following information when you interact with us:

Contact details you provide (name, phone number, email address) when booking a consultation or contacting us via WhatsApp, phone, or our website
Health and treatment-related information you share with us during consultations, for the purpose of providing safe and appropriate care
Technical information such as browser type, device, and pages visited, collected automatically when you use our website

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and book consultations
Provide treatments and follow-up care
Communicate with you about appointments, offers, or clinic updates (only if you’ve agreed to receive them)
Improve our website and services
Comply with legal and regulatory requirements applicable to healthcare providers in the UAE

WhatsApp Communication

When you contact us via WhatsApp, your messages are subject to WhatsApp’s own privacy policy in addition to this one. We use WhatsApp solely to communicate with you about your enquiry or booking.

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time.

Sharing Your Information

We do not sell your personal information. We may share your information with:

Staff and specialists involved in your care
Service providers who help us operate our website or clinic (under confidentiality obligations)
Authorities, where required by UAE law

Data Security

We take reasonable technical and organizational measures to protect your personal and health information from unauthorized access, loss, or misuse.

Your Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Diva Clinic
1232 Al Wasl Rd, Umm Suqeim 2, Dubai, UAE
Phone: +971 56 100 9292